If you forgot or missed out on the cut off for this year's pre-paid orders for your centre, we have great news! You can still place an order online without contacting us! The ordering system will request your shipping address for us to mail the package to you directly. There is a $7.50 shipping fee on late orders.
Please Check our Common Queries below before contacting us - your answer might be here already!
Common Queries
I've missed the cut off for ordering - Can I still get my child's photo?
Yes! Late orders for photos taken in 2025 are still open. You can use the same ordering information which was provided before photos to place your order. There will be a small shipping fee applied at checkout for print orders. Click Here to order (if the page is password protected, you need to get the password from the centre. The centre has DEFINITELY shared the password online before photos were taken, so check your emails!)
My Graduation Photo Password is not working?
You MAY be using the Pre-Order password. All 2025 Kindergarten Graduation photos have now been swapped over from pre-ordering, and you need your child's individual photo password. If you have received a photo print from the centre, the password is on the back of the photo. If you have not yet received a photo print, you can request your child's password below.
Can I view my child's photo before ordering?
We operate of a pre-paid ordering basis. For regular child care class photos, MOST centres have a large board with all of the children's photos on it which you can view prior to ordering. This is the photo we have available for pruchase. For graduation photos, if you want to view before purchasing, you can wait until for the Graduation event to place an order, as the centre will usually give out complimentary prints then, and there will be ordering instructions on the back of the photo.
I have not received my digital file which I ordered?
For Pre-Paid Digital Files: There is a password on the sticker on the front of your photo package, and instructions to download the file.
For Late Order Digital Files: We send these files via email when we process your order. Please check your inbox AND Spam/Junk folder before contacting us.
For Pre-Paid Digital Only Orders: A card has been delivered to the centre with the instructions to download your digital file. Please request this from the centre.
I am trying to Order/Register for Christmas Photos, but I can't find the page?
You can only access the ordering page for Christmas Photos by using the password supplied on the posters and flyers we sent to the centre. Enter that password on the link below. This is the only way to access that page.
CLICK HERE TO ENTER YOUR PASSWORD
Couldn't find what you were looking for? Send us an email below, and we will get back to you ASAP!
Please check your spam/junk folder if you have not seen a reply from us within 2 business days.